Our policies
Plain-language summaries, then the full text. Each one shows the
version it is on. When we change a policy, the version changes with it.
Platform Terms of Use
The rules for using HUB01: what we provide, what we do not, and what happens if things go wrong.
v2026-08-1 · 12 August 2026
Merchant Agreement
The agreement between HUB01 and a seller. Sets out who is the seller of record, who is liable for goods, and how payouts work.
v2026-08-2 · 15 August 2026
Privacy Policy
What personal data we collect, why, who we share it with, where it goes, and the rights you have over it.
v2026-08-1 · 12 August 2026
Acceptable Use & Prohibited Items
What may not be sold, said or streamed on HUB01, and what we do when it is.
v2026-08-2 · 15 August 2026
Returns, Refunds & Cancellations
The minimum returns standard every HUB01 seller must meet, and how a dispute is resolved.
v2026-08-1 · 12 August 2026